Anxious is a word all too often misused. You’ll hear people saying, “I’m anxious to meet Julie.” Or “I’m really anxious about xyz.” For business communication, avoid using the word…
Ira KoretskyJuly 16, 2018
Just the other day I went to Bagels n' Grinds for a breakfast meeting to catch up with one of my clients. After ordering my bagel and egg sandwich, the…
Ira KoretskyJuly 2, 2018
When I was an undergraduate marketing student at Fairfield University, my English professor would remind us of this simple admonition: "Can't spell, can't sell." I didn't appreciate the power of…
Duane BaileyJune 25, 2018
I was recently asked to assist with the launch of a new marketing initiative. It was a premium offer targeted to a small segment of customers. The offer would be…
Duane BaileyMay 21, 2018
If you are a Flickr or SmugMug user, look in your inbox for this email... --- We’re excited to announce that Flickr has agreed to be acquired by SmugMug, the…
Ira KoretskyApril 24, 2018
James Nathan Miller made an interesting observation some 50 years ago: “Conversation in the U.S. is a competitive exercise in which the first person to draw a breath is declared…
Ira KoretskyApril 9, 2018
"No" often hides the door to "yes." This insight was shared to me many years ago by one of my mentors. And what he explained to me was that you…
Ira KoretskyApril 2, 2018
I can still remember the poster I saw last year on the wall of the gym, alongside the basketball court. It featured a quote by Dennis and Wendy Mannering that…
Duane BaileyJanuary 23, 2018
Since first posting our list of the top 50 business storytelling and communication mantras in 2011, the list has stayed the same. The team saw no reason to change them…
Ira KoretskyJanuary 10, 2018
