Anxious is a word all too often misused. You’ll hear people, whether in the workplace or socializing, saying, “I’m anxious to meet Julie.” Or “I’m anxious to tell you about the project.” Or “I’m really anxious to see movie XYZ.” For business communication, use eager instead.
For business communication, use eager instead.
By definition, anxious means: “characterized by extreme uneasiness of mind or brooding fear about some contingency” (Merriam-Webster Online).
In business, eager is the better word to use. By definition, eager means: “marked by enthusiastic or impatient desire or interest” (Merriam-Webster Online).
If there is a cause to use “anxious” to convey worry, we suggest using “concern” or “concerned.”
Since business communication is related to your relationship with your stakeholders and what you offer to them, choose your words v-e-r-y carefully. The right word will make a positive difference in many situations.
WORDS TO AVOID
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