Article Summary: Your answer to "What Do You Do?" commonly referred to as your elevator pitch, is one of the most important tools in your communication toolbox. Why? Because if…
Article Summary: Has this ever happened to you? You have an excellent working relationship with a key decision maker (let’s call her Susan) at BestClient Organization. Over time, you have…
Today, I received a very nice walk-through demo of a potential service I am interested in buying. Wanda, the demonstrator, was using online collaboration software such that I could see…
My GPS took me through a few residential streets to get to an appointment at a local coffee shop this afternoon. As I was driving, I noticed quite a few…
On my United Airlines flight to London, Heathrow recently, I met Hope, one of the nicest flight attendants. I was leaving for my upcoming training workshops/technical assistance training in Armenia,…
Article Summary: Body language can speak volumes when telling your business story. How you stand, hold your head, place your arms and direct your gaze are all part of the…
Article Summary: Prepare for networking the way you might prepare for a date. You wouldn't go on a blind date without learning a few things about your potential suitor, right?…
Why hasn't the interviewer, company, organization, hiring manager, HR department, contact, prospect, volunteer, or new networking contact called me back? How long do I wait? How long do I need…
Article Summary: In today's business world, communication moves at race-car speed. You often have less than a minute to tell your brand business story. That's why you need to make…
Ron Rosenberg, colleague and friend, has a nice weekly newsletter called "Tricks & Tales." The sub-message for his newsletter is "Stories on Life and Business to Baffle, Entertain, and Amaze."…