Here’s an “I-never-thought-it-would-happen-to-me” customer service story. My old Dell PC needs to be put out to pasture. When I open my many and diverse applications, the PC gets slower and…
Today, I received a very nice walk-through demo of a potential service I am interested in buying. Wanda, the demonstrator, was using online collaboration software such that I could see…
Article Summary: Words are power. Playwright Edward Bulwer-Lytton said it best: "The pen is mightier than the sword." With so much of today’s business communication going digital — e-mail, text…
Larry sent me a link to a recent article on The Telegraph in the UK, "Four in ten people laugh at bad jokes, scientists find." Dr. Nancy Bell, study author…
Today, was part two of a workshop series on messaging, communication, and storytelling for the Entrepreneur Center @NVTC (Northern Virginia Technology Council). Part one was a week ago. I co-presented…
Today, was part two of a workshop series on messaging, communication, and storytelling for the Entrepreneur Center @NVTC (Northern Virginia Technology Council). Part one was a week ago. One gentleman,…
Did you hear that The International Astronomical Union (IAU) declared Pluto a non-planet? They coined a new planet type, the "plutoid." That means, our solar system is now 8 planets…
Article Summary: Body language can speak volumes when telling your business story. How you stand, hold your head, place your arms and direct your gaze are all part of the…
Article Summary: Prepare for networking the way you might prepare for a date. You wouldn't go on a blind date without learning a few things about your potential suitor, right?…