One week ago, I sent my customer a list of three Better Tomorrow Message TM options. We were then going to meet a week later to select the preferred option.…
Sales is one of the hardest jobs in any organization. There are daily, weekly, monthly, quarterly, and yearly commitments to be made. And in organizations really serious about sales growth,…
A quote is a great way to start your presentation as everyone loves them. A powerful quote is a great way to grab your audience's attention right away. Elmer Wheeler…
As leaders of businesses, governmental agencies and associations, we encounter questions from those we lead through a variety of media – public speaking forums, face-to-face conversations, email, blog posts and…
We have a variety of templates and guides in the office. Guides for writing articles, blogs, marketing documents, tip guides--you name it. In 2011, nearly 10 years after starting The…
I give a LOT of presentations about conflict resolution and negotiation, and I’ve learned that the best way to teach some of the most important principles is by telling a…
I'm an active member of the Montgomery County Chamber of Commerce here in Maryland, right outside the Washington, DC area. Every year a new Chairman of the Board is sworn in…
Negative words, whether used on purpose or by accident, can have a big impact on your audience. Potentially, an impact you did not want or plan for. Imagine you are…
Here’s a tragic love story (read with a little sarcasm and satirical intent). One for the record books. During a client meeting, Jeremy* said the dreaded b-word, "but." A few…