Article Summary: Has this ever happened to you? You have an excellent working relationship with a key decision-maker (let’s call her Susan) at BestClient Organization. Over time, you have built…
Article Summary: Has this ever happened to you? You have an excellent working relationship with a key decision maker (let’s call her Susan) at BestClient Organization. Over time, you have…
Here’s an “I-never-thought-it-would-happen-to-me” customer service story. My old Dell PC needs to be put out to pasture. When I open my many and diverse applications, the PC gets slower and…
Today, I received a very nice walk-through demo of a potential service I am interested in buying. Wanda, the demonstrator, was using online collaboration software such that I could see…
Today, was part two of a workshop series on messaging, communication, and storytelling for the Entrepreneur Center @NVTC (Northern Virginia Technology Council). Part one was a week ago. I co-presented…
Today, was part two of a workshop series on messaging, communication, and storytelling for the Entrepreneur Center @NVTC (Northern Virginia Technology Council). Part one was a week ago. One gentleman,…
On my United Airlines flight to London, Heathrow recently, I met Hope, one of the nicest flight attendants. I was leaving for my upcoming training workshops/technical assistance training in Armenia,…
Did you hear that The International Astronomical Union (IAU) declared Pluto a non-planet? They coined a new planet type, the "plutoid." That means, our solar system is now 8 planets…
Why hasn't the interviewer, company, organization, hiring manager, HR department, contact, prospect, volunteer, or new networking contact called me back? How long do I wait? How long do I need…
Ron Rosenberg, colleague and friend, has a nice weekly newsletter called "Tricks & Tales." The sub-message for his newsletter is "Stories on Life and Business to Baffle, Entertain, and Amaze."…