I recently attended The National Speakers Association annual conference in New York City. I reconnected with some old friends including Christine from ComedySportz Richmond that I have not seen in over 10 years (Christine and I used to perform improvisational humor with the Washington, DC team in the mid 1990s. And of course I made some new friends (smile).
I wanted to share one sentence out of an email note from Diane (name changed). I met Diane through Christine. We chatted over the course of the few days about a variety of topics.
In her email back to me where we exchanged a follow up note, she wrote "It was great to meet you too. You have a great brain!" I laughed and smiled at the same time. What a nice thing to say. It was genuine, heartfelt, and different.
During my workshops and keynotes, I emphasize and re-emphasize the importance of tailoring and personalizing messages. In five short words, Diane made a difference in my life.
What kind of difference are you making in the lives of your staff, members, partners, prospects, clients, government agencies, etc.?