The Expected Experience Blog | The Chief Storyteller

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Cheesesteak After Workshop. What More Can I Ask For?

When Linda Yaffe from Working Matters invited me to Philadelphia, I said "Yes," on one condition. We have to find time to eat a cheesesteak (big smile). While she is…

Ira KoretskySeptember 17, 2009

group of executives, men and women, mixed, sales meeting, small talk, building rapport

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Business is Personal – 3 Tips to Build Rapport in Sales Meetings

Article Summary: Deliberate small talk differentiates you. We all recognize relationships take time. Each opportunity you have to touch your prospect is an opportunity to accelerate success. Small talk is…

Ira KoretskySeptember 12, 2009

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It’s Who Knows You – 3 Little Known Ways to Turn LinkedIn into a More Valuable Tool

Article Summary: If you are looking to improve your success (e.g., grow your membership, become THE thought leader, or increase brand awareness), the question is not, “are you using LinkedIn?”…

Ira KoretskySeptember 5, 2009

hand/finger pointing in the middle of a map at an illuminated person icon, with 20 more icons, showing relationships between champion and others

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Keep Your Top Customers Forever with Expand by 8, Part 2

Article Summary: Has this ever happened to you? You have an excellent working relationship with a key decision-maker (let’s call her Susan) at BestClient Organization. Over time, you have built…

Ira KoretskyAugust 29, 2009

men and women executives networking, smiling, suits and ties

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Networking as a Sales Tool – 5 Sure-Fire Steps to Increase Sales Success

Article Summary: Generally, a networking event is one big blind date. You never know who you will meet next. Networking is all about the deliberate development of professional relationships. Just…

Ira KoretskyAugust 22, 2009

room full of executives networking, shaking hands, talking, sharing his or her elevator pitch

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The “What Do You Do?” Answer – A Key Tool in Your Sales Toolbox

Article Summary: Your answer to "What Do You Do?" commonly referred to as your elevator pitch, is one of the most important tools in your communication toolbox. Why? Because if…

Ira KoretskyAugust 8, 2009

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Keep Your Top Customers Forever with Internal Champions, Part 1

Article Summary: Has this ever happened to you? You have an excellent working relationship with a key decision maker (let’s call her Susan) at BestClient Organization. Over time, you have…

Ira KoretskyJuly 25, 2009

peanut butter and jelly sandwich contrasted with website landing page

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Cut off the Crust from Landing Pages and PB&J

I enjoy reading David's newsletters and blog postings. He always offers insights and useful suggestions. One that really struck me as an "aha" was one from last week about how…

Guest AuthorJune 3, 2009

black and white flowers with a large blossom drawn such that the blossom is not apparently a red heart - live in fascination

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Live in Fascination – Guest, Debra Witt

Not too long ago, during a workshop I attended, the instructor asked the attendees to walk around the room. So I got up and walked around the room. After a…

Guest AuthorMay 14, 2009

fedex home delivery truck with smiling driver, arms crossed, in a comfortable and natural pose, outstanding customer success story

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Do What Robert Would Do – Customer Service Story

Here’s an “I-never-thought-it-would-happen-to-me” customer service story. My old Dell PC needs to be put out to pasture. When I open my many and diverse applications, the PC gets slower and…

Ira KoretskyApril 15, 2009

THE Expected Experience

Business is Personal – 3 Tips to Build Rapport in Sales Meetings

Keep Your Top Customers Forever with Expand by 8, Part 2

Networking as a Sales Tool – 5 Sure-Fire Steps to Increase Sales Success

The “What Do You Do?” Answer – A Key Tool in Your Sales Toolbox

Keep Your Top Customers Forever with Internal Champions, Part 1

Cut off the Crust from Landing Pages and PB&J

Live in Fascination – Guest, Debra Witt

Do What Robert Would Do – Customer Service Story

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