The Expected Experience Blog | The Chief Storyteller

cartoon showing disregard for customer service with the boss holding the lever to open the trap door to drop the customer service department director into the abyss, black and white with caption "Roger, customer service is a thing of the past."

Blog

What Happened to the Good Old Days of Excellent Customer Service? And the Power of a Referral?

"Tom, Would You Like to Help this Gentleman?" with gentleman referring to me. Can you believe, "Not Really," was his response. The story below... PART 1: BRAND NEW CAR My…

Ira KoretskyJuly 11, 2018

happy july 4th looking down at the us capitol grounds at night with fireworks display in the perfect blue night sky

Blog

Happy July 4th – 2018

Happy July 4th from your friends at The Chief Storyteller®. Government of the people, by the people, for the people, shall not perish from the earth. - Abraham Lincoln |…

Ira KoretskyJuly 4, 2018

congrats winning lottery ticket - ira koretsky with young woman at bagels n grinds demonstrating outstanding customer service and friendly attitude

Blog

Give Them a Winning Lottery Ticket – Story of Customer Service

Just the other day I went to Bagels n' Grinds for a breakfast meeting to catch up with one of my clients. After ordering my bagel and egg sandwich, the…

Ira KoretskyJuly 2, 2018

white line paper, ripped into an 1/8 of a sheet, pinned to a cork board, phrase allways chek for speling erors, important for spelling

Blog

Good Spelling Leads to Good Selling – Building Relationships One Letter at a Time

When I was an undergraduate marketing student at Fairfield University, my English professor would remind us of this simple admonition: "Can't spell, can't sell." I didn't appreciate the power of…

Duane BaileyJune 25, 2018

1-2-5-10 presentation exercise for beginning, middle, and ending as you transition from 1 to 2 to 5 to 10 minutes - improve your presentation with these practice drills

Blog

“1-2-5-10” – Five Steps to Mastering Fundamentals of Presenting

Recently, I shared my favorite presentation and public speaking exercise, "1-2-5-10 ™" to one of my newer clients, Carl. He is the CEO of a rapidly growing tech company. We…

Ira KoretskyJune 20, 2018

Blog

Happy Father’s Day 2018

To all of the fathers and grandfathers, thank you for being good role models, caring and nurturing us, and inspiring us to be the best versions of ourselves. Dad taught…

Ira KoretskyJune 17, 2018

happy 243rd birthday us army - in the year 2018

Blog

Happy 243rd Birthday US Army 2018

Happy 243rd birthday US Army -- to the men and women, active, reserve, guard, and veterans, thank you for your service, from one Army veteran to you. Happy Veteran’s Day:…

Ira KoretskyJune 14, 2018

university of maryland alumni association entrepreneur event

Blog

Event, Path to Entrepreneurship with the University of Maryland Alumni – EnTERPreneurs in the City

“EnTERPreneurs in the City” is a premier event series hosted by the University of Maryland Alumni Association that showcases, connects, and engages entrepreneurial Terps throughout the country. Join us for…

Ira KoretskyJune 13, 2018

Progress always involves risk. You can’t steal second and keep one foot on first base.

Robert Quillen | American journalist and humorist

word cloud - message cloud with inspire at the center, black text on gray background, executive with arms in front in pockets, female,

Blog

5 Tips to Inspire Your Team Members

How well do you inspire others? Do the people on your team consistently exceed your expectations? Or do you wish there was a way you could simply get them to…

Duane BaileyJune 4, 2018

THE Expected Experience

What Happened to the Good Old Days of Excellent Customer Service? And the Power of a Referral?

Happy July 4th – 2018

Give Them a Winning Lottery Ticket – Story of Customer Service

Good Spelling Leads to Good Selling – Building Relationships One Letter at a Time

“1-2-5-10” – Five Steps to Mastering Fundamentals of Presenting

Happy Father’s Day 2018

Happy 243rd Birthday US Army 2018

Event, Path to Entrepreneurship with the University of Maryland Alumni – EnTERPreneurs in the City

Progress always involves risk. You can’t steal second and keep one foot on first base.

5 Tips to Inspire Your Team Members

Recent Posts

services

About

Contact

Blog

THE Expected Experience

Progress always involves risk. You can’t steal second and keep one foot on first base.

Recent Posts

Categories