Article Summary: Words are power. Playwright Edward Bulwer-Lytton said it best: "The pen is mightier than the sword." With so much of today’s business communication going digital — e-mail, text…
Article Summary: Your authentic voice is not just your internal and external speaking voice. It comes across in all areas of communication, from e-mails to phone messages to body language.…
Today, was part two of a workshop series on messaging, communication, and storytelling for the Entrepreneur Center @NVTC (Northern Virginia Technology Council). Part one was a week ago. I co-presented…
Today, was part two of a workshop series on messaging, communication, and storytelling for the Entrepreneur Center @NVTC (Northern Virginia Technology Council). Part one was a week ago. One gentleman,…
This is a story, actually a horrible story that helped define a young man's actions for decades. Today, Paul's message, "Treat Everyone with Respect." Here's his story. In 1984, I…
Did you hear that The International Astronomical Union (IAU) declared Pluto a non-planet? They coined a new planet type, the "plutoid." That means, our solar system is now 8 planets…
Last week, I posted a blog, "I am Honored to be a Washington Business Journal Guest Columnist for 2008." A week later, my first article about the power of story,…
Kenneth Cloke and Joan Goldmsith wrote an article recently in the journal, OD Practitioner, that chronicled their work in a school system that was riddled with conflict. It was a…
Many organizations get seriously tripped up trying to change things. This happens so much that there is now a field of “change management.” That always struck me as absurd, because…