I attended a conference today. And the executive introducing the keynote speaker repeated his name and title, not 30 seconds after he was just introduced. This reduced his communication effectiveness…
Carol, one of my clients, called today. She asked about how to invite a business acquaintance to lunch. Before answering, I asked a few questions to probe a little bit…
The adage, “You never get a second chance to make a first impression,” is true every moment. It is especially relevant when you are sending out email to visit your…
Jeffrey Hayzlett (personal site) was the keynote speaker at a Vistage Summit I attended. I really loved his "Be a Clock Changer" story. After his keynote presentation, I waited patiently…
I received the following reference request from a student. I teach public speaking, communication, and storytelling as an adjunct at the University of Maryland Robert H. Smith School of Business.…
This story, the story of The Red Convertible, is one of my favorites. It is from one of my students, Rohan. I'm an adjunct professor at the Robert H. Smith…
With one of our newer clients, I was talking about the importance of a compelling and inspiring elevator speech or elevator pitch. Brian is the SVP of sales and his…
Anxious is a word all too often misused. You’ll hear people, whether in the workplace or socializing, saying, “I’m anxious to meet Julie.” Or “I’m anxious to tell you about…