The Power of Asking – How a 6’5″ Man Secured an Exit Row Seat

By April 16, 2018 June 23rd, 2019 No Comments
eiffel tower at night, bright lights, red, white, and blue, visit to europe, importance of asking questions

A very good friend, William, is seriously contemplating a summer trip to Europe. There are so many good reasons to go. Unfortunately, there is one really bad reason not to go that to him, always outweighed the good.

William is six foot five inches tall. Unless he sits in an exit row, flying is VERY unpleasant for him. He’d rather stay home. Yes, he would rather stay home.

Over the course of two days, we talked about how great the trip would be. No matter the discussion, William talked about the small seats and his dread at flying.

Thinking I would win him over, I guided the conversation to the positive each time. No luck.

Around 10 pm on the second day of what seemed like a negotiation, I suggested he call the airline directly. Call and explain his situation to the booking agent. He balked! He balked every time I suggested this. His response was something like, “exit rows are impossible to get. I’ve tried.”

Then I asked, “Have you called before?” Long pause. “No.”

“Ask” is all that I suggested.

After about two weeks, I wore him down! He agreed to call. About two days later, William called me ever so excited. He is off to Europe! After just a few minutes of talking with the airline agent, he was able to secure an exit seat.

My father taught me early in my life about the power of asking. Without asking, nothing happens. It’s one lesson that has stayed with me since childhood. In fact, I wrote about my father’s advice in my article, “Life Lessons – Everything I Learned about Sales I Learned from My Parents.”


Photography Source:  Wikimedia

Ira Koretsky

About Ira Koretsky

Ira Koretsky has built The Chief Storyteller® into one of the most recognized names in business storytelling. He has delivered over 500 keynote presentations and workshops in nearly a dozen countries, in more than one hundred cities, across 30 plus industries. His specialties are simplifying the complex and communicating when the stakes are high. He is also an adjunct professor in public speaking and storytelling at the University of Maryland's Business School. With over 25 years of experience, he is a sought-after global speaker, trainer, consultant, and executive communication coach.