I'm sure many of you are following closely the presidential race. I am particularly interested in how the candidates communicate with words, body language, messaging, and of course stories. The…
Article Summary: Your authentic voice is not just your internal and external speaking voice. It comes across in all areas of communication, from e-mails to phone messages to body language.…
Why hasn't the interviewer, company, organization, hiring manager, HR department, contact, prospect, volunteer, or new networking contact called me back? How long do I wait? How long do I need…
Kenneth Cloke and Joan Goldmsith wrote an article recently in the journal, OD Practitioner, that chronicled their work in a school system that was riddled with conflict. It was a…
Many organizations get seriously tripped up trying to change things. This happens so much that there is now a field of “change management.” That always struck me as absurd, because…
John P. Kotter, a renowned expert on leadership at the Harvard Business School (mini bio below), recently wrote a piece in Forbes called, “The Power Of Stories.” The article has…
How do you ensure that you stand out from the competition? Simplify your words, concepts, phrases, diagrams, everything! Americans especially, have such short attention spans--verrryyy short. We are bombarded with…
Last night, I gave my "What Do You Do? 3 Steps To A Perfect Elevator Pitch" workshop to the Harvard Business School (HBS) Alumni Club of Washington, DC. At dinner,…