Article Summary: By the time you get to an interview, generally, your background is less important than personality. Interviewers are sizing you up for culture fit, personality, trustworthiness, and so…
Article Summary: Your clients always tell you what’s important to them. Sometimes they tell you specifically with words and body language. Sometimes they tell you by changes in patterns, human…
Article Summary: Susan arrives at the office early. She opens her email and finds 36 new email messages. She looks at her watch and realizes she has just five minutes…
Article Summary: With the constant daily bombardment of advertising messages, your words have to grab your reader’s attention and get him or her to act. With email, words are everything.…
Article Summary: Our work centers have expanded beyond the confines of a single building, state, or country. We are sharing our work with others in different time zones, languages, cultures,…
Article Summary: Blogging and articles are the foundation of the news and opinion we read today. Your blog is your voice. Blogging is your voice interacting with your target audiences,…
In March of 2009, I met Seb Elsworth of the Association of Chief Executives of Voluntary Organisations (ACEVO). It was about 4 pm at a reception at the Great Ideas…
Article Summary: Do you remember the day your best friend was a stranger? Most people cannot. Why? Because that day was like any other day. Of course, no one is…