I am a customer detective. I help companies understand more about their customers so they can help them connect to their brands. Understanding customers requires that you find “clues” across…
In the two study's below, Charles Spence, PhD, Professor of Experimental Psychology, was a co-author. He wrote, "People's perception is typically dominated by what their eyes see." As such, when…
To all of the fathers and grandfathers, thank you for being good role models, caring and nurturing us, and inspiring us to be the best versions of ourselves. My dad…
Bhavesh Bhagat from Confident Governance, and I co-presented a keynote presentation at the annual ISACA DC conference. ISACA is an association of IT, Audit, Security & Risk Management, and Cyber…
Humor is a controversial subject. Most public speaking experts suggest avoiding humor. We couldn't disagree more! The undeniable fact is... worldwide, people love to laugh. So…why can’t we include humor?…
Friend and colleague Jim Schleckser, writes some great CEO and executive communication-focused articles. I really liked this one and thought to share it. At the end are some links for…
To all of the mothers and grandmothers, thank you for being good role models, caring and nurturing us, and inspiring us to be the best versions of ourselves. All that…