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SCOTT’S CHALLENGE, VP, FRANCHISING, YUM! BRANDS
During the first discovery meeting, Scott expressed his overarching goal to “accelerate prospecting and franchisee on-boarding”
THE CHIEF STORYTELLER®’S SOLUTION
- Spent time with the Yum! Brands Franchising team learning of their prospecting and qualification processes, challenges, organizational success stories, and ideas
- Developed a unified message, its Better Tomorrow Message ™ (BTM™) — “We connect successful professionals to brands people crave”
- Synchronized the new BTM™ throughout Yum! Brands System of Credibility™ — website, franchising materials, email and outreach campaigns, engagement scripts, organizational success stories, franchising development elevator pitch, business cards, and personal stories — everything in their Sales Playbook
- Wrote new content for the website focused on organizational success stories
- Drafted a set of emails for outreach and follow-up campaign
- Employed a variety of tools to ensure the franchising team Delivered THE Expected Experience ™. Tools include The Great Stories Framework™ for Sales, The Great Stories Framework™ for Success Stories, Story Library, and The Great Elevator Pitch Framework™
RESULTS
- Compelling website for prospective franchisees
- 12 inspiring success stories that highlight the Yum! Brands mission and create a clear call-to-action
- Updated franchise kit
- Revised prospecting process including a new ideal franchisee profile and elevator pitch with a powerful Better Tomorrow Message ™
- New magazine advertising campaign substantially increased website inquiries, inbound calls, and franchise kit downloads
Services & Solutions Provided:
- System of Credibility™
- Marketing communications
- Messaging & Positioning
- Storytelling for Sales
- Sales Playbook with Success Stories / Past Performance
- Elevator Pitch / Value Proposition / Better Tomorrow Message ™
- Website content
- Target Relationship Plan for networking
- Sales outreach campaign emails for franchisees
- Business Storytelling