Watch a tip from Ira Koretsky, The Chief Storyteller®. Ira presented his “Executive Storytelling:  How to Use Stories to Engage, Persuade, and Inspire” program in North Carolina.

He had a weird and unexpected first impression at his Marriott Hotel. Listen in as he shares how this first impression turned into a very favorable experience, and of course, a great story.

CHIEF “AHA” MOMENT – DESCRIPTION

Ira Koretsky, The Chief Storyteller®, was in North Carolina delivering his “Executive Storytelling: How to Use Stories to Engage, Persuade, and Inspire” program. He had a weird and unexpected first impression at his Winston-Salem Marriott Hotel.

After walking from the elevator to his hotel room, he found the door to his room already slightly open. A bit alarmed and with some anxiety, he went back to reception.

Watch what started as a weird circumstance become a truly “Above and Beyond” customer service experience.