
Anxious is a word all too often misused. You’ll hear people saying, “I’m anxious to meet Julie.” Or “I’m really anxious about xyz.”
For business communication, avoid using the word “anxious.”
By definition, anxious means: “characterized by extreme uneasiness of mind or brooding fear about some contingency” (Merriam-Webster Online).
For business communication, use “eager” instead of anxious. By definition, eager means: “marked by enthusiastic or impatient desire or interest” (Merriam-Webster Online).
If there is a cause to use “anxious” to convey worry, we suggest using “concern” or “concerned.”
Since all of your business communication to your target audiences are related to your relationship and what you offer to them, choose your words carefully.
WORDS TO AVOID
– “Strive” and Other Wishy-Washy Words
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