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Monday, April 18, 2016

Just Be Nice with Your Words

Written by  Ira Koretsky

speaking, leadership, leader, ceo, cxo, employee, language, positive, words

Negative words, whether used on purpose or by accident, can have a big impact on your audience. Potentially, an impact you did not want or plan for.

Imagine you are work. Think about when you hear someone say something negative about a co-worker? Or when someone says something critical about a work product such as a report? How does the negativity color your world about the person and the organization? Do you ignore it? Distance yourself from the person? Or even, offer excuses for him/her?

Whatever you say or write, we believe at The Chief Storyteller that whenever possible, be positive. In many cases, you can indeed turn negative words and phrases into positive ones, while still getting your point across.

Often people write sentences such as, “Bill, this is a great idea, but I don’t like xyz.” As such, everything after the “but” is negative…everything. Instead, make it positive with “Bill, this is a great idea. Let’s talk more about xyz to better understand your ideas.”

Examples of negative words include:
- But
- However
- Although
- Except
- Even though
- Unfortunately
- Let me be honest
- This is simple to do

Here are some suggestions to improve your interactions and relationships when it comes to using words:
- Eliminate “but.” Replace it with “and” or a “.” (period)
- Think about the negative aspect of what you are intending to say. Does it really have to be said? If you must communicate a negative idea, re-phrase it to make it more positive.
- Do not write/email while angry or upset. Wait at least 10 minutes.
- Read what you wrote aloud (not in your head). It helps you to “feel” the emotional level of the words.

Ira Koretsky

Ira Koretsky

Ira Koretsky is the president of The Chief Storyteller®, a boutique marketing and sales consulting firm. He has delighted audiences around the world helping them achieve better business outcomes and accelerate their revenue with highly effective written, spoken, and social media communications. With over 25 years of experience, he is a sought-after global speaker, columnist, consultant, and executive coach. Twitter @chiefstorytellr   youtube.com/user/IraKoretskySpeaker

Website: www.TheChiefStoryteller.com E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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